Oddly, I've had two wardrobe malfunctions lately, & I'm poised for a third (not that I believe by any means that things happen in threes).
Both incidents make me laugh, & the second one worked out well in the end....
The Second Malfunction
Well, about midday I stood up & suddenly realized there was a huge tear all the way up my back!
Luckily the dress had a black lining. My cardigan also covered the worst patch of it, so I just continued on, tried to stay seated, & I don't think anyone noticed. If I hadn't had the cardigan, I probably would have gone home to change.
I wrote to Piperlime
I wrote to Piperlime & told them the story, & even though I'd purchased the dress Final Sale, they sent me a credit I could use at Piperlime, GAP, Old Navy, or Banana Republic! I promptly spent the credit because that's just how I am :-)
Here's Piperlime's response to my request...
First of all, I really appreciate your loyalty to our brand. I am sorry to hear that the Paisley Dress ripped. I understand that each purchase is an investment, and I sincerely want you to love what you ordered. At Piperlime, we strive to offer our customers merchandise of superior style and quality, while providing exceptional service. I regret having disappointed you.
I can assure you we do stand behind our product and would be happy to evaluate the dress. Please send it to us for a manager's evaluation. Shipping is on us!
Again, I am so sorry you have experienced problems with this order and thank you for bringing it to my attention. Please allow me the opportunity to reestablish your confidence and trust in our service and company. I'd like to offer you a tangible gesture of my sincere apologies with 10% off on your next order. Please know that this offer is one of the very best we are able to provide for our valued customers. As you know, we often offer great promotions online and with the combination of this courtesy code, this is a truly amazing offer.
Additional questions? Please contact us at firstname.lastname@example.org or by calling 1-877-PIPERLIME (1-877-747-3754).
Customer Service Consultant
I could assume both incidents happened because of my perpetually expanding girth. Or I could blame poor quality goods.
I choose to blame the second reason! For now, I'll be waiting for my next hem to fall, seams to tear, straps to break, & I'll just hope I have some emergency back-up plan!
So have you had any wardrobe malfunctions lately?
Have you ever written to a company asking for compensation?